Learning and Development

Our Fast Forward Program is a talent development acceleration program aimed at building bench strength for our key positions. FFWD program, which covers selected successors in the company, accelerates the time that talents take to reach the next level of leadership by developing the right mindset, relevant network and critical experiences for that next level. It engages and retains talents by providing them with clear career opportunities within the company and ensures a smooth transition to a more senior role. This experiential acceleration program takes a blended learning approach, combining exposure to critical business experiences, collaborative learning with international peers, mentoring and coaching, and formal training opportunities. In 2020 our Fast Forward programs have been recognized with the 2019/2020 Talent Development Excellence Award by the Association for Talent Development (ATD). In 2023, 185 employees were enrolled from different levels (from non-managers to mid-level leaders), into 1 of the 3 available levels of the program, which run for 12-14 months. The program has a strong track record of accelerating development of our talents towards senior leadership roles.  For 2023, 51% of our participants from all three programs got promoted within 12 months after program completion. Find additional information on business benefits of this program here.

Find more information by reading the Fast Forward Program Overview

The Leadership Development Pathway is our flagship leadership development programme that covers all leaders across the organisation. It aims at enabling our line managers to become high performing people leaders. The leadership development pathway aims to accelerate the skills of people leaders to: (1) develop teams to drive results through agile and customer-centric ways of working; (2) manage and continuously raise the performance of the team as a whole - promoting collaboration and performing as one; (3) act as a talent development champion; (4) empower team members to deliver work autonomously; and (5) inspire and drive engagement within teams. The leadership programme is designed to deliver the key differentiating skills for each workforce segment (the difference between a good and an inspirational leader), covering those skills that represent the best return on our investment in leadership development. The programme comprises a range of progressive and integrated modules, blended learning interventions, taking up to 10 months to complete in total, and focuses on collaborative learning in a cohort environment with peers, practice, and the application of learning in the workplace, and guidance and feedback from leaders to maximise the learning experience. As of 2023, the programme includes a Diversity, Equity and Inclusion module allowing all leaders to learn about our efforts and general trends in creating a more sustainable and diverse workplace. The Leadership Development Pathway plays a key part in our people development agenda and provides an advanced development journey and clear career progression. It drives a number of key business benefits to deliver short- and long-term value for the organisation. Benefits include: (1) a better employee experience for the majority of our people, as Leadership Development Pathway covers leaders who manage 98% of all employees; (2) higher retention rate of leaders, as the company's investment in their personal and career development is seen as a differentiating factor in their employee experience; (3) improved business performance and efficiency through acceleration of team leaders' skills in role and subsequently their team’s performance; (4) improved succession bench strength and reduced external cost of hiring, as skilled people leaders accelerate the development and promotion-readiness of their teams; and (5) increased team engagement, which in turn leads to higher retention and productivity.

In 2023, 1060 out of 1149 eligible employees completed the Leadership Development Pathway, with the remainder due to complete the programme in 2024. 90% of managers of Leadership Development Pathway participants in 2023 stated that those participants had improved performance following participation in the programme and 99% stated it was a worthwhile investment in the career development. 98% of managers of Leadership Development Pathway would recommend it for employees on similar role, while employees who have completed Leadership Development Pathway are 2% more likely than comparable leaders to receive a 90%-100% score in our Upward Feedback survey. Finally, 97% of managers of Leadership Development Pathway rated knowledge/skills learned in Leadership Development Pathway as critical to being an exceptional performer in role, while 100% of the strategic business projects prepared and presented will be partially or fully implemented.

Download The Leadership Development Pathway

Mentoring is a supporting development activity. It´s a mutual learning partnership in which mentor and mentee assist each other with personal and career development through sharing expertise and knowledge. It is a helpful relationship based upon mutual trust and respect. Its objectives are to support onboarding of newly hired employees to accelerate them to full performance, as well as transition of managers along the leadership pipeline, and support talent to turn. We pride ourselves of the fact that our in-house mentoring programme has been given the seal of approval by Gartner CEB, who have turned it into a best practice case study for the industry.

Coaching helps accelerate your success. It concentrates on where you are today and helps you unlock the potential to do more. Coaching addresses a person's mindset and seeks to remove blockers to performance.

Internal coaching gives a coachee the unique blend of a coach who has Coca-Cola Hellenic expertise and great coaching skills. It is a trust-based partnership between an internal coach who will guide the coachee through a learning process to encourage personal discovery & goal achievement. The aim of Internal Coaching is to unlock your potential and help you become more successful.