We make the health and safety of our people, contractors and visitors a key priority and place emphasis on the critical importance of ensuring the well-being of everyone at our workplaces.
Mission 2025 sustainability commitments
As part of our Mission 2025 sustainability commitments, we have the following targets:
- Every year: 0 work-related fatalities;
- Reduce lost time accidents per 100 FTE by 50% by 2025 vs. the 2017 baseline.
Alongside, we are monitoring other relevant H&S indicators, such as Near miss, Severe near miss, Medical treatment cases, First aid, Behavior Based Safety (BBS) observations conducted, Safety barrier removal rate, BBS observers trained, Accidents per million km driven (APMK), etc.
In 2021 we achieved 0.25 lost time accident rate (LTAR) per 100 FTEs, and our best result ever for the accidents per million kilometers driven (APMK): 2.02. The Lost Time Incident Frequency Rate for contractors improved by 7.05% vs. 2020 and by 22.5% vs. 2019.
In Coca-Cola HBC (CCH) we have implemented thorough process for assessing Occupational Health and Safety risks for all routine and non-routine activities across the organization. To register continuous improvement cycle and assuring health and safety of all employees, contractors and visitors, learnings from all incidents recorded in CCH are included in this process.
On top of the above and to proactively prevent any at-risk situations potentially leading to occupational health incidents, severe injuries or fatalities, we have introduced new measure being reported by all our operations, called Potential Severe Injuries and Fatalities (SIFp). All SIFp identified (e.g., severe near miss, incidents etc.) trigger revision of the risk assessment and hazard mitigation measures.
To take learnings from the severe near misses, SIF potentials and all incidents, we share and publish individual lessons learned across all our operations.
H&S Programs and initiatives
Our fleet safety training programmes aim to improve safety for all drivers within the Group. The blend of classroom and on-the-road training elements is adjusted for different groups, reflecting their relative risk classification. To reduce the number of road accidents, we have continued installing collision avoidance technology in fleet vehicles.
To drive our safety culture across the entire organization, we have developed and deployed Behavior Based safety program. Currently we have achieved full implementation in all our manufacturing and warehouse facilities and extended it further to our commercial function in 90% of our territories as well as started in our administrative offices. We succeeded in covering 34% of office areas by the end of 2021. During 2021, we eliminated 82.8% of barriers to safety identified under this programme. We are proud to report that, by the end of 2021, 7,652 employees and 865 contractors were trained as behaviour-based safety observers supporting the programme.
Regular health and safety awareness trainings are completed by all our employees. Moreover, we deploy bi-annual awareness campaigns, so called “health and safety weeks”, where we engage with employees across the markets in different health and safety topics.
In 2021 we launched a new The Coca-Cola Company programme called “Life Saving Rules”. It promotes 14 safety rules with specific requirements covering full scope of our processes across the entire organization. Compliance with these requirements is being assessed on a quarterly basis in every location, taking corrective actions to achieve error-intolerant systems and processes.
H&S Management Systems
We’ve implemented our occupational health and safety (OHS) management system based on both national standards in the country where we operate and based on The Coca-Cola Company KORE requirements, which are either equal or in many cases stricter than the local regulation/requirements.
Our operations are certified in ISO 45001 certification: 98% of manufacturing plants and 99.8% of produced volume are currently certified. 100% of our Business Units (BUs) are covered by the internal health & safety management system. This includes manufacturing plants, offices, sales offices, our own distribution centers and warehouses, the contractors working in our premises, and third party contractors. As part of the OHS management system, regular on-site inspections are performed by the local safety teams, by central safety team and by so-called cross-border auditors (internal team of safety experts) who verify compliance, share the expertise and best practice in Risk mitigation. Our data collection and reporting system utilises special software and it is in accordance with the Global Reporting Initiative (GRI) Standards. The data is analyzed for safety performance indicators to ensure that operations are properly monitored and that corrective actions are taken in a timely manner. OHS performance of each facility and BU is regularly reported to the Executive Leadership Team (ELT).
We expect our suppliers to provide a safe workplace with policies and practices in place to minimize the risk of accidents, injury, and exposure to health risks. That is why our suppliers are required to acknowledge acceptance to comply with our Supplier Guiding Principles (SGPs) and with the Principles for Sustainable Agriculture (PSA), which includes: compliance with local legal and CCH Occupational Health and Safety requirements; risk management through Health & Safety management plans; providing and requiring the use of Personal Protective Equipment (PPE); providing trainings on health and safety, including the use of PPE; assuring all workers have access to drinking water, toilets and hygiene facilities and are made aware of medical care facilities.
We are committed to providing our employees with a safe and healthy work environment that safeguards their mental and physical wellbeing. To support this objective, we have a strong health and safety programme in place to drive a harmonised approach to mitigating safety risks and create a culture of continuous improvement.
We have established several Healthy working environment initiatives focusing on ergonomic workplace, illumination, noise, indoor air quality and humidity. For each of these, specific design requirements are described in our Engineering Specifications and regularly trainings are performed to the employees (e.g., via specific Toolbox Talks). Besides, noise and indoor air control are regulated by The Coca-Cola Company (TCCC) as a mandatory requirement for bottlers. Compliance to requirements is controlled by TCCC by regular on-site or virtual audits. In 2021, one on-site and 16 virtual compliance audits were completed by TCCC in our facilities and plants.
CCH conducts compliance assurance process through internal audits, audits conducted by TCCC and external audits as per ISO 45001 requirements and Supplier Guiding Principles (SGP).
Coca-Cola HBC and Emergency Preparedness
In Coca-Cola HBC we have local emergency preparedness procedures available and annually tested in each site. Testing is primarily done for fire safety and at manufacturing locations. It is also ran for the emergency spill preparedness and throughout working shifts. This testing includes assurance of employee’s safety, and people evacuation and are conducted with the collaboration with local medical and fire protection emergency services. Based on safety risk assessment for high complexity manufacturing sites, we have trained dedicated fire emergency response teams.
The Group Business resilience team is leading emergency preparedness assessment of all our operating business units. This assessment includes H&S response in emergency situations.