Materiality

Materiality

Materiality Assessment

Our material issues are those that matter most to our stakeholders and broader shareholder groups, and subsequently impact the Company’s value drivers, competitive position and long-term value creation.

Our Materiality assessment process looks in depth at our role in society, specifically the impact we have on stakeholders, communities and the environment, as well as their impact on our own activities. We conduct this assessment at least annually, evaluating the complex interaction between our business, our stakeholders and the world at large. The outcome is a list of topics that matter most to our stakeholders and our business, incorporating current and emerging ESG trends.

We assess our material issues annually to ensure that we prioritise the issues that have the greatest impact on the economy, society and the environment, and at the same time are financially material for our business. In addition to the impact materiality, where we assess impacts the organisation has or could have on the economy, the environment, people, and human rights, which in turn can indicate their contribution to sustainable development (inside-out approach), we also take an ‘outside-in’ approach. This means we focus on the financial impact which identifies and analyses the material topics from a financial point of view, namely those that affect or could affect the Company’s financial condition or operating results (outside-in approach).

Our annual materiality assessment, is carried out in four phases:

  1. Understanding the context to identify a ‘long list’ of potentially relevant material issues 
  2. Assessing their impact on society and environment  
  3. Assessing their impact on, or importance to, stakeholders and the business, including financial impact 
  4. Reviewing and validating findings and reporting priority areas 

In step one, we carry out an analysis of the main current and emerging ESG trends in the beverage industry by using desktop research, benchmarking with peer companies, output from different ESG raters and indices, reports and articles on global trends and beverage industry trends, regulatory developments and standards (such as CSRD, ESRS, ISSB, SASB, and the GRI Standards)1, and by listening to the concerns of our stakeholders at both a local and Group level.

In step two and three, we consult with approximately 500 internal and external stakeholders, including customers, wider consumers, employees, suppliers, community representatives, governments, non-governmental organisations, investors, trade associations and academics. We ask them to identify the topics they see as having the greatest impact on people, society, the economy and the environment over time, as well as those significantly impacting our financial performance. We also ask which topics they want us to prioritise in our strategy and plans. We take an integrated, inclusive approach, drawing on Group risk assessments, colleague input across multiple functions and insights from The Coca-Cola Company.  

In applying this rigorous methodology, we are able to assess impacts both negative and positive, short- and long-term, intended and unintended, and reversible or irreversible – all from the perspective of different stakeholder groups. We are also able to evaluate the scale, scope, irremediability and likelihood of each impact across the value chain: upstream, in our direct operations, and downstream. Our materiality assessment is integrated in the Enterprise Risk Management (ERM) process and we evaluate the risks and opportunities associated with priority topics.

In step four, the material areas are verified by an internal cross-functional team and presented for approval to the Sustainability Steering Committee at the Executive Leadership Team level. The Executive Leadership Team (ELT) ensures proper implementation of all priority areas in our overall strategic framework. This includes setting and disclosing targets and metrics to measure progress. Finally, the assessment is reviewed and endorsed by the Social Responsibility Committee of the Board of Directors.

Our systematic materiality assessment process helps us prioritise the issues in line with the GRI Standards. The issues are interconnected and should not be viewed as separate items. The material issues identified are integrated into our Growth Story 2025 strategy, our short-, medium-, and long-term goals and our management of risks and opportunities across the value chain.

 

[1] CSRD: Corporate Sustainability Reporting Directive; ESRS: European Sustainability Reporting Standards; ISSB: International Sustainability Standards Board; SASB: Sustainability Accounting Standards Board; GRI: Global Reporting Initiative.

 

2023 Materiality Matrix

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The horizontal axis shows impact materiality, while the vertical axis discloses the financial materiality. The size of the bubble reflects the topic’s prioritisation as defined by our stakeholders. 


LEARNING FROM OUR STAKEHOLDERS

We actively seek out our stakeholders’ opinions and insights by:

  • Organising an annual stakeholder forum 
  • Interviewing key internal decision makers and external partners 
  • Engaging with external stakeholders on an ongoing basis 
  • Surveying our senior leaders from each function, country and the Group as well as more than 600 external stakeholders nominated by our 29 markets and the Group Corporate Office 
  • Considering the material issues list of The CocaCola Company and other bottlers as well as other food and beverage companies
  • Listening to feedback from our Group Risk Forum and all Risk registers of our markets.

 


LINKING OUR MATERIAL ISSUES TO THE UN SDGs AND THEIR TARGETS

We have linked our material issues to the Sustainable Development Goals (SDGs), established by the UN to achieve long-term growth and development by 2030. In 2018, when introducing Mission 2025 with our sustainability commitments, we aligned our materiality topics not only with the applicable goals, but with all relevant underlying targets for each SDG.

Our material issues are linked to the Mission 2025 sustainability commitments and the UN’s Sustainable Development Goals (UN SDGs) and their targets:


ALIGNING OUR MATERIAL ISSUES

Alignment with SDGs
  • 8.4 - Improve global resource efficiency in consumption and production
  • 9.4 - Increase resource-use efficiency and adopt clean and environmentally sounds technologies and industrial processes
  • 11.6 - Reduce the environmental impact of cities, paying attention to air quality and waste management
  • 12.1 - Implement programmes on sustainable consumption and production
  • 12.2 - Sustainable management and efficient use of natural resources
  • 12.5 - Reduce waste generation through prevention, reduction, recycling and reuse
  • 14.1 - Prevent and reduce marine pollution
  • 17.7 - Encourage and promote effective cross-sector partnerships

2025 sustainability commitments

  • 100% of consumer packaging to be recyclable
  • 35% of total PET used from recycled PET and/or PET from renewable material
  • 20 – Engage in 20 Zero Waste partnerships (city and/or coast)
  • 75% help collect the equivalent of 75% of our primary packaging

Alignment with SDGs

  • 6.1 Achieve universal and equitable access to safe and affordable drinking water
  • 6.4 Increase water use efficiency across all sectors and address water scarcity
  • 6.5. Implement integrated water resources management
  • 6.6. Protect and restore water-related ecosystems
  • 9.4. Increase resource-use efficiency and adopt clean and environmentally sound technologies and industrial processes
  • 11.6. Reduce the environmental impact of cities, paying attention to air quality and waste management

2025 sustainability commitments*

  • 20% water reduction in plants located in water-risk areas
  • 100% help secure water availability for all our communities in water-risk areas

Alignment with SDGs

  • 3.4 Promote mental health and wellbeing
  • 9.4. Increase resource-use efficiency, and adopt clean and environmentally sound technologies and industrial processes
  • 12.7. Promote sustainable, public procurement practices
  • 12.8. Ensure information and awareness for sustainable development and lifestyles in harmony with nature

2025 sustainability commitments

  • 100% of our key agricultural ingredients sourced in line with sustainable agricultural principles
  • 25% reduce calories per 100ml of sparkling soft drinks (all CCH countries)

Alignment with SDGs

  • 7.2 Increase the share of renewable energy
  • 7.3 Improvement in energy efficiency
  • 9.4. Increase resource-use efficiency, and adopt clean and environmentally sound technologies and industrial processes
  • 11.6. Reduce the environmental impact of cities, paying attention to air quality and waste management
  • 12.2 Sustainable management and efficient use of natural resources
  • 13.1 Strengthen resilience and adaptive capacity to climate-related hazards

2025 sustainability commitments

  • 30% reduction in carbon ratio in direct operations
  • 50% increase in energy-efficient refrigerators to half of our coolers in the market
  • 50% of our total energy from renewable and clean sources
  • 100% total electricity used in EU&CH from renewable and clean energy

Alignment with SDGs

  • 12.1 Implement programmes on sustainable consumption and production
  • 16.5 Substantially reduce corruption and bribery
  • 17.14 Enhance policy coherence for sustainable development
  • 17.17 Encourage and promote effective cross-sector partnerships

Alignment with SDGs

  • 5.5 Ensure women’s full and effective participation and equal opportunities
  • 8.5 Achieve full and productive employment and decent work for everyone
  • 8.8 Protect labour rights and promote safe and secure working environments
  • 10.2 Empower the social, economic and political inclusion of all
  • 10.4 Adopt policies and achieve greater equality
  • 16.7 Ensure inclusive, participatory and representative decision-making

2025 sustainability commitments

  • 100% of our key agricultural ingredients sourced in line with sustainable agricultural principles
  • ZER0 target zero fatalities and reduce (lost time) accident rate by 50%
  • 1 MIL train 1 million young people through #Youth Empowered
  • 50% of managers are women

Alignment with SDGs

  • 3.4 Promote mental health and wellbeing
  • 12.8. Ensure information and awareness for sustainable development and lifestyles in harmony with nature

2025 sustainability commitments

  • 25% reduce calories per 100ml of sparkling soft drinks (all CCH countries)

Alignment with SDGs

  • 4.3 Ensure equal access to affordable and quality education
  • 4.4 Increase the number of youth and adults with relevant job skills
  • 8.6 Reduce the proportion of youth not in employment, education or training
  • 11.6. Reduce the environmental impact of cities, paying attention to air quality and waste management
  • 17.16 Enhance the Global Partnership for Sustainable Development
  • 17.17 Encourage and promote effective cross-sector partnerships

2025 sustainability commitments

  • 10% community participants in first-time managers’ development programmes
  • 1 MIL train 1 million young people through #Youth Empowered
  • 20 engage in 20 Zero Waste partnerships (city and/or coast)
  • 10% of employees take part in volunteering initiatives

Alignment with SDGs

  • 1.1 Eradicate extreme poverty
  • 8.4 Improve global resource efficiency in consumption and production
  • 8.5 Achieve full and productive employment and decent work for everyone
  • 8.6 Reduce the proportion of youth not
  • 11.6. Reduce the environmental impact in employment, education or training of cities, paying attention to air quality and waste management
  • 12.2 Sustainable management and efficient use of natural resources
  • 12.7. Promote sustainable, public procurement practices
  • 17.13 Enhance global macroeconomic stability

2025 sustainability commitments

  • 100% help secure water availability for all our communities in water-risk areas
  • 100% of our key agricultural ingredients sourced in line with sustainable agricultural principles
  • 10% community participants in first-time managers’ development programmes
  • 1 MIL train 1 million young people through #Youth Empowered
  • 20 engage in 20 Zero Waste partnerships (city and/or coast)

Alignment with SDGs

  • 3.4. Promote mental health and wellbeing
  • 3.6. Halve global deaths and injuries from road traffic accidents
  • 8.5 Achieve full and productive employment and decent work for everyone
  • 5.5 Ensure women’s full and effective participation and equal opportunities
  • 10.2 Empower the social, economic and political inclusion of all
  • 10.4 Adopt policies and achieve greater equality
  • 16.7 Ensure inclusive, participatory and representative decision-making

2025 sustainability commitments

  • ZER0 target zero fatalities and reduce (lost time) accident rate by 50%
  • 50% of managers are women
  • 10% community participants in first-time managers’ development programmes
  • 10% of employees take part in volunteering initiatives
  • 1 MIL train 1 million young people through #Youth Empowered

Alignment with SDGs

  • 8.3. Encourage the growth of micro-, small- and medium-sized enterprises
  • 12.1 Implement programmes on sustainable consumption and production
  • 12.2 Sustainable management and efficient use of natural resources
  • 12.4 Achieve environmentally sound management of chemicals and all wastes
  • 12.6. Encourage companies to adopt sustainable practices and to integrate sustainability information into reporting
  • 12.7. Promote sustainable, public procurement practices
  • 9.4. Increase resource-use efficiency, and adopt clean and environmentally sound technologies and industrial processes
  • 13.1 Strengthen resilience and adaptive capacity to climate-related hazards

2025 sustainability commitments

  • 100% of our key agricultural ingredients sourced in line with sustainable agricultural principles

Alignment with SDGs

  • 12.6. Encourage companies to adopt sustainable practices and to integrate sustainability information into reporting
  • 12.8. Ensure information and awareness for sustainable development and lifestyles in harmony with nature

2025 sustainability commitments

  • 17.17 Encourage and promote effective cross-sector partnerships
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Natural Capital Impact Valuation study

Natural Capital is the stock of renewable and non-renewable natural resources that combine to yield a flow of benefits to people (reference: Natural Capital Coalition).

To understand our impact, we used the methodology of the Natural Capital Protocol, and evaluated our environmental impact across our entire value chain.

Our study translates Life Cycle Analysis (LCA) indicators into a monetary value.

Final impact is the cost that society bears as a result of our activities in the value


Twelve Environmental Externalities Were Evaluated

No.

Indicator   
Units of Measure
Short Description
1
 
Aquatic ecotoxicity EUR/kg TEG The valuation factor is based on aquatic ecotoxicity's contribution to a loss of biodiversity measured in potentially disappeared fraction of species (PDF) over a certain area over a certain time (PDF.m2.yr). The IMPACT2002+ method is used to convert from TEG to PDF.
2
 
Aquatic eutrophication EUR/kg PO4 eq. The valuation factor is based on aquatic eutrophication's contribution to a loss of biodiversity measured in potentially disappeared fraction of species (PDF) over a certain area over a certain time (PDF.m2.yr). The IMPACT2002+ method is used to convert from PO4 to PDF.
3
 
Climate change/Global warming EUR/kg CO2-eq The valuation factor is based on the Social Cost of Carbon (SCC), which assess the future economic costs linked to climate change. 
4
 
Non-renewable energy EUR/MJ The valuation factor is assessing how much economic costs the society pays when non-renewable resources are depleted. The fact that they are not renewable and that they become scarcer represents a loss of value for the society. This specific estimate quantifies the marginal cost increase of oil production due to its increase scarcity at long term.
5
 
Carcinogens EUR/kg C2H3Cl-eq The emission of toxic substances affects ecosystems and humans. The base method to assess both those impact is the same and is derived from the Life Cycle Impact Assessment method called Impact2002+. This method allow to quantify this impact both on humans' health and ecosystems per pollutant, covering more than 10'000 different ones.
For human health, the impact is measured in Disability Adjusted Life Years (DALY, a common unit of human health introduced by the World Health Organisation) and then translated into monetary value using the value of life, which has been estimated using the productive value of life (i.e., this is a low estimate compared to other methods such as the statistical value of life, SVL). This DALY value is equivalent to the global GDP per capita provided by the World Bank. The valuation factors shown is for the reference pollutant that is considered for both indicators. All pollutant toxicity and impact is compared to this reference substance to be able to express each pollutant contribution to the final impact in the same unit.
6
 
Non-carcinogens EUR/kg C2H3Cl-eq
7
 
Ionizing radiation EUR/BqC-14-eq Ionizing radiation measured the health impact of the emission of radionuclides that can cause damage to the DNA. Measured in Becquerel (BqC-14-eq), it is based on the IMPACT2002+ method and translated into DALY which are valued according to the description included in the human toxicity indicator.
8
 
Ozone layer depletion  EUR/kg CFC-11-eq Ozone layer depletion measures the human health impact of increased UV-B radiation that occurs as a result of ozone layer destruction. It is based on the IMPACT2002+ method translated into DALY which are valued according to the description included in the human toxicity indicator.
9
 
Photochemical oxidation  EUR/kg C2H4-eq Photochemical oxidation measures the health impacts of smog due to the emission of Non-Methane Volatile Organic Compounds (NMVOC), based on the IMPACT2002+ method and translated it into DALY which are valued according to the description included in the human toxicity indicator.
10
 
Respiratory effects  EUR/kg PM2.5 This cost represents the health damage that emission of fine particulates creates for humans. It is based on a range of studies linking air quality to health damage costs measured in DALY. The valuation is based on the valuation of DALY as described in the human toxicity indicator description.
11
 
Land occupation  EUR/m2a Land use is associated to the following ecosystem services: biotic production (fertility), carbon storage, erosion control, water filtration and groundwater recharge potential. The changes of ecosystem services is measured using international databases and published scientific literature. The change is measured between the natural state of the land and the occupation type (agriculture, commercial forest, building, etc.). Data is available at country level and for key biomes, which allows for a partial regionalization of the valuation factors. The valuation technique uses the damage or replacement cost approach (how much does it cost to replace the ecosystem service, or how much does the loss of ecosystem service cost for society).
12
 
Water consumption  EUR/m3 The cost of water depletion is calculated using the valuation tool of the Natural Capital Finance Alliance. It is a regionalized dataset of costs which are calculating accounting for the scarcity level of each location and the related potential damage costs that this water scarcity creates. 



Coca‑Cola Hellenic Natural Capital Impact Valuation study
 

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