Workplace

To reach our business goals, we strive to ensure a safe, healthy and inclusive workplace for our employees while engaging, training and rewarding them.

Diversity We employ 42,052 people and over three quarters of our workforce are employed in emerging and developing countries, where more than 76 nationalities have presence. The geographic breadth of the business means our workforce is very diverse. Six nationalities are represented on our Board of Directors and our head office employs 354 people from 34 nationalities.

Development

We aim to attract, motivate and retain talented employees in order to ensure future success. In 2007, we adopted the Leadership Pipeline model , which focuses on leadership development and succession planning. The model includes seven core areas in which we our leaders must excel: business and financial results, management, people development, leadership, relationships, growth and innovation and corporate social responsibility.

Health, safety and wellbeing

One of our key priorities is to constantly improve our health and safety performance . We have adopted the occupational health and safety system OHSAS 18001, which is part of our integrated management and auditing systems.

We also conduct a high-profile safety programme supported by the Operating Committee which aims to build the foundation of a world-class safety culture. In 2010, serious accidents declined by 39%, a reduction since the programme began in 2009.

We also conduct intervention programmes that address specific health risks, such as diseases like HIV/AIDS and malaria.

Human rights

We uphold the United Nations (UN) Universal Declaration of Human Rights.

All operations are committed to maintaining a positive and inclusive workplace, where all employees are treated with fairness and equality, as stated in our human rights and equality policies.

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