Coca-Cola HBC aims to long –term success and to create value for its shareholders and for society at large, by building and maintaining stakeholder relationships. Listening and responding to our employees, consumers, customers, suppliers, as well as non-governmental organisations (NGO’s), governments and communities, is crucial to our sustainable growth and enshrined in our company’s mission and values.
International standards and commitments
We adhere to independent standards that are widely recognised and allow comparisons with industry peers. We also partner with international platforms that promote corporate social responsibility (CSR), such as the United Nations (UN) Global Compact.
We interact with our stakeholders , soliciting their contribution to our CSR endeavours, enabling us jointly to increase the reach and value of our policies and procedures throughout each of our individual areas of activity.
Our engagement with the stakeholders takes a variety of forms; meetings with shareholders, ongoing dialogue with investors, employee’s surveys, customer care centers, plant tours for consumers and partnerships with non-governmental organisations (NGO’s) and intergovernmental organisations (IGO’s) are among the most significant.
Engaging our stakeholders, requesting their feedback on our programmes and initiatives, as well as gaining their assessments of our reporting, elevates our efforts and brings about continual advancement toward our sustainability development goals.