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Our people

Our business success depends every day on our employees. Our values define our mutual responsibilities and how all employees work together every day. As a people-intensive business, we put great emphasis on the skills and motivation of all our employees. We promote a high performance culture across all our markets, to meet and exceed the expectations of customers and consumers, and to deliver value to shareholders. 

We aim to attract, develop and retain the necessary talent for our business to succeed today and in the future by:

  • helping employees to develop professionally and personally
  • protecting and promoting their health, safety and well-being
  • engaging with employees openly and honestly
  • respecting human rights
  • recognising and rewarding performance.

People development

Recruiting, developing and rewarding talent is central to the value “Caring for our people”. The future of Coca-Cola HBC as a successful and dynamic company is dependent upon as equipping our employees to reach their full potential. Coca-Cola HBC invests significantly in learning and development. We also encourage and empower employees to take responsibility for their career development. The foundation is our career planning framework which clearly outlines the seven core areas in which aspiring leaders must excel: Business and Financial Results, Management, People Development, Leadership, Relationships, Growth and Innovation, as well as Corporate Social Responsibility. For each area, we define the performance standards and experience required at every layer of leadership.  

Employee engagement

Everything starts with our values. They are the 'DNA' of our company, what makes us who we are. In 2011, we reinforced our commitment to being a value–led organisation and we undertook a project to clearly define these values and build a high-performance team committed to living them every day, in everything we do.

We believe that this commitment is part of what makes us different, our competitive advantage in the marketplace and the foundation for sustainable growth. We regularly conduct the employee engagement survey since 2002, the most recent one was conducted in 2013.

We are determined to work together to be stronger, to be sustainable and to inspire confidence, always raising the bar because we know that success is not a destination, but a journey.

A safe and healthy workplace

We aim to develop a world-class safety culture at Coca-Cola HBC and continue to make significant progress towards this goal. We have adopted the OHSAS 18001 which is part of our integrated management and all of our bottling plants are certified.

Each year, we organise a safety week and in 2013 we focused on raising awareness about manual handling and ergonomics. The theme was chosen following a trend analysis which identified it as a common cause of Lost time accidents both at work and at home.

Health and wellbeing of employees

Helping our employees to lead healthy active lifestyles is of utmost importance to Coca-Cola HBC. Health and wellbeing is a key focus externally for us, but it is meaningless if we do not also focus on our own employees.

We provide opportunities to employees to take part in a wide range of healthy and active lifestyle programmes. These are supported by gym memberships, medical check-ups and participation in company's and community sport and healthy living programmes. The Move week programme is planned by each country with a full week of activities to raise awareness of the importance and physical activity and the caloric content of food, as well as providing opportunities to be active and have fun.